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SELETTICONCEPTSTORE.COM | SHIPPING

Orders

Seletti Concept Store orders are processed Monday to Friday. Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone, at which time you will have the option of choosing a different item or receiving a refund.

Shipping

We aim to dispatch all orders within 24 hours. Deliveries will not be made on weekends or public holidays. All orders are shipped via traceable courier. A tracking number will be e-mailed to you for your reference. 
Courier rates are calculated as below. All prices are listed in New Zealand Dollars.

Please provide us with a physical day time address where there will be someone present to sign for your item. (Please note that delivery to P.O. Box may cause delays.) See below shipping costs..

FASHION, BEAUTY, SHOES, ACCESSORIES

Destination 
Cost 
Estimated Delivery Time
New Zealand $10.00 1 – 2 days from dispatch
Australia $25.00 1 – 3 days from dispatch
 via DHL Express
Worldwide $60.00  
2 – 4 days from dispatch via DHL Express

 

DINNERWARE, OBJECTS, LIGHTING

Destination  
Cost  
Estimated Delivery Time
New Zealand $10.00 1 – 2 days from dispatch
Australia $40.00 1 – 3 days from dispatch
 via DHL Express
Worldwide $90.00    2 – 4 days from dispatch via DHL Express

FURNITURE and other Large items require shipping quote specific to your destination. 

In order to obtain a competitive delivery rate we need to manually calculate a delivery quote. Your quote will be emailed to you within two working days and will be valid for 7 days.

Please note: Each quote is for the items currently in your bag. If you add additional items to your bag then we will need to issue a new quote to you.

Our shipping rates are constantly under review and may be amended without notice. We will continue to endeavour to keep our shipping rates as reasonable as possible.

All orders are processed from Auckland, New Zealand. Estimated delivery times are to be used as a guide only. Seletti Concept Store cannot be held responsible for any delay caused by the destination country’s customs clearance processes. We are unable to redirect orders once dispatched. Anyone at the delivery address who receives the goods shall be presumed by Seletti Concept Store to be authorised to receive the goods on your behalf. Delivery charges cover packaging, delivery and insurance.

Pricing, Taxes & Duties

All prices are displayed in New Zealand Dollars (NZD)
All prices displayed are inclusive of New Zealand Goods and Services Tax (GST).

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these may be necessary to release your order from customs on arrival.

Calculating Your Order Cost in a Foreign Currency

All prices on our site are listed and charged in New Zealand dollars. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates. The following web page features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates:

XE.com - Foreign Exchange Rate Calculator