Delivery

Delivery                                                                                                                               

  We aim to dispatch all orders within 24 hours. Deliveries will not be made on weekends or public holidays. All orders are shipped via traceable courier. A tracking number will be e-mailed to you for your reference. 
Courier rates are calculated as below. All prices are listed in New Zealand Dollars.

Please provide us with a physical day time address where there will be someone present to sign for your item. (Please note that delivery to P.O. Box may cause delays.) See below shipping costs..

FASHION, BEAUTY, SHOES, ACCESSORIES

Destination  
Cost  
Estimated Delivery Time
New Zealand $10.00 1 – 2 days from dispatch
Australia $25.00 1 – 3 days from dispatch
 via DHL Express
Worldwide $60.00   
2 – 4 days from dispatch via DHL Express

 

DINNERWARE, OBJECTS, LIGHTING

Destination  
Cost  
Estimated Delivery Time
New Zealand $10.00 1 – 2 days from dispatch
Australia $40.00 1 – 3 days from dispatch
 via DHL Express
Worldwide $90.00    2 – 4 days from dispatch via DHL Express

FURNITURE and other Large items require shipping quote specific to your destination. 

In order to obtain a competitive delivery rate we need to manually calculate a delivery quote. Your quote will be emailed to you within two working days and will be valid for 7 days.

Please note: Each quote is for the items currently in your bag. If you add additional items to your bag then we will need to issue a new quote to you.

Our shipping rates are constantly under review and may be amended without notice. We will continue to endeavour to keep our shipping rates as reasonable as possible.

All orders are processed from Auckland, New Zealand. Estimated delivery times are to be used as a guide only. Seletti Concept Store cannot be held responsible for any delay caused by the destination country’s customs clearance processes. We are unable to redirect orders once dispatched. Anyone at the delivery address who receives the goods shall be presumed by Seletti Concept Store to be authorised to receive the goods on your behalf. Delivery charges cover packaging, delivery and insurance.

Tracking Number

After you place your order, you will receive a confirmation email that your order has been received. Once your payment has been received and processed, delivery address verified, and item located your order will be shipped. After this process you will receive another email confirming your order. If an item is recently out-of-stock you will be informed and your payment will not be processed.

 

Packaging

When you shop at SELETTICONCEPTSTORE.COM you can choose how you would like your purchase to be packaged. All objects will arrive in the designer’s original packaging. Opt to have these gift wrapped or simply packaged in our eco packing option.  Both options are discreet chic, recycled and recyclable. Whichever you choose, each item will be perfect when you receive it.